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a-z of services Arrow local plan Arrow poole local plan first alteration (adopted march 2004)

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CONTENTS
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CHAPTER 12
Shopping
This Chapter in PDF format (0.5Mbs)
Introduction
Strategic Framework
Objectives
Retailing in Poole
S1 RETAIL DEVELOPMENT - LOCATION
Retailing in Poole
S1 RETAIL DEVELOPMENT - LOCATION
Retailing in Poole
S1 RETAIL DEVELOPMENT - LOCATION
Town Centre
S2 TOWN CENTRE -PRIMARY RETAIL FRONTAGE
S3 TOWN CENTRE -SECONDARY RETAIL FRONTAGE
Local Centres
S4 RETAIL DEVELOPMENT IN LOCAL CENTRES
S5 SMALL SCALE RETAIL PROPOSALS
Comparison Shopping
S6 RETAIL PARKS
S7 RETAIL WAREHOUSING
Amusement Centres
S8 AMUSEMENT CENTRES
Temporary Retail Uses
S9 TEMPORARY RETAIL USES
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PROPOSALS MAP
SECRETARY OF STATE DIRECTION
GLOSSARY
HELP
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12: Shopping


Introduction

12.01 Shopping is an integral part of our daily lives. It is both a necessity and a leisure pursuit. The large number of consumers involved in the process creates a complex set of forces that influences the distribution of shops. Poole has a significant role in the provision of retailing in the South East Dorset conurbation, with the town centre serving a catchment beyond the Borough’s boundary.

12.02 Until the mid-1980s, shopping was distributed in a relatively clear hierarchy of principal centres, district centres, neighbourhood centres and local centres. The growth of Poole prompted new investment in shopping facilities, including the up-grading of the town centre and the provision of new neighbourhood centres to serve large new housing estates. Between the mid-1980’s and early 1990’s, there was considerable growth in retail floorspace outside traditional centres. A network of free-standing food superstores has evolved in Poole as well as retail warehouse parks serving a catchment area beyond Poole’s boundaries. The mid 1990’s witnessed a decline in the condition of some of the retail parks while the market for large convenience stores had been met by significant new store openings in the early part of the decade. More recently, Poole has witnessed a complete refurbishment of one of its retail parks.

Chapter 12 Image 1
The Dolphin Shopping Centre

12.03 Poole Retail Study, April 2001, found that there is capacity for some additional retail floorspace within the Borough up to 2011. Findings indicate that the Town Centre is performing well but suffers from a lack of convenience floorspace while being well provided with comparison floorspace. In terms of quantitative and qualitative need there is justification for additional convenience provision being accommodated to support the role of Poole Town Centre. Projected capacity is also identified for bulky comparison goods, however, the recent refurbishment of the Wessex Gate Retail Park, an extended B&Q Depot and other completed out of centre stores in the Fleetsbridge area is likely to accommodate this in the short to medium term.

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Table 12.1 - Gross Retail Floorspace (square metres) in Poole 2001

Area 2001
Poole Town Centre 72 520
Rest of Poole (other town and local centres) 54 916
Out of Town/Local Centres:  
i) Retail Warehouses 68 211
ii) Superstores 16 789

(Source: Poole Retail Study - April 2001).

12.04 The Shopping chapter addresses the retail issues identified within Poole. It will detail the framework for assessing planning applications and the accommodation of identified retail need within the Borough.

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Strategic Framework

12.05 Government advice is set out in Planning Policy Guidance Note 6: Town Centres and Retail Developments. The Government’s objectives are:

i) to sustain and enhance the vitality and viability of town centres;

ii) to focus development in locations where the proximity of businesses facilitates competition from which all consumers are able to benefit and which maximises the opportunity to use means of transport other than the car;

iii) to maintain an efficient, competitive and innovative retail sector; and

iv) to ensure the availability of a wide range of shops, employment, services and facilities to which people have easy access by a choice of means of transport.

12.06 The objectives are said to seek to promote sustainable development and are consistent with the Government’s Sustainable Development Strategy and with Planning Policy Guidance Note 13: Transport. It is for local planning authorities to encourage town and district centres as the preferred location for development which attracts many trips as well as encouraging a choice of transport modes and for such centres to meet the needs of residents.

12.07 The PPG defines what is meant by the term ‘town centre’, expands the definitions of vitality and viability and gives further detail on how to assess the impact of retail proposals. Significantly, the PPG introduces the sequential approach to selecting sites for development for retail, employment, leisure and other key town centre uses. In practice first preference should be for town centre sites and only then if no suitable site exists should edge of centre sites, district and local centres be considered. Only after all these options have been explored should out of centre sites in locations that are accessible by a choice of means of transport be entertained. However, where there is no need or capacity for further developments there will be no need for identification of further sites. The issue of need has since been clarified by the Planning Minister’s statement of February 1999 that both edge of centre and out of centre proposals on sites not allocated in the development plan should be required to demonstrate need.

12.08 Planning Policy Guidance Note 13: Transport, identifies the important interaction between transport and land use and that the location and nature of new development can affect the amount and method of travel. Local authorities can influence the location of new development relative to transport provision and development plans can be used to reduce the need to travel, especially by car. PPG 13 states that local authorities should seek to encourage local convenience shopping in local centres and allocate accessible, out of centre locations for bulk shopping, while encouraging other forms of shopping in existing centres.

12.09 The Structure Plan sets out the strategic context for retail development. The strategy is based on the sequential approach as set out in PPG6 with retail development guided foremost in or adjacent to the existing shopping centres of the Bournemouth-Poole conurbation and the other main towns of Dorset. Retail development will need to address issues concerning the character of centres, vitality and viability, affect on nearby centres, not prejudice availability of employment land and be easily accessible by a choice of means of transport.

12.10 The strategy for the Local Plan is set out in Chapter 3 and one of the key aims of this strategy is to enhance the role of the Central Area including the town centre. The Central Area has a number of roles including employment, residential, cultural, tourism and recreation which complement each other and assist in maintaining the vitality and viability of the retail environment in Poole. The Central Area is the most accessible area of Poole by public transport and, as traffic congestion increases and greater efforts are made to improve public transport, it would be logical and more sustainable to locate appropriate uses in the town centre.

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Objectives

12.11 The Local Plan aims to ensure the availability of a wide range of shopping opportunities. A healthy retail sector assists the local economy, and can provide a wide choice to the shopping public. However, this aim must be balanced against the other land use needs of the community. The objectives of this chapter are therefore:

  • to achieve the expansion and up-grading of retailing within the town centre;
  • to enhance the vitality and viability of the network of local centres within Poole;
  • to protect open countryside and land required for other employment uses from large out-of-centre shopping facilities; and
  • to ensure an adequate supply of sites for out-of-Town Centre retailing.

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Retailing in Poole

12.12 Poole Town Centre is the focus for shopping in Poole with 72,520 square metres of floorspace in 2001 (Table 12.1). This is the pinnacle of the retail hierarchy within Poole despite the growth of out-of-centre retailing over the last 10 years. The development of free-standing convenience food superstores and retail parks have become a feature of the Borough’s shopping hierarchy, partly as a result of the Borough’s rapid growth over the last 20 years. This growth period of greenfield expansion has now come to an end and retailing will have to adapt to change within the current urban boundary. The shortage of greenfield sites for expansion results in competing pressure on the remaining land and the retailing sector will have to recognise that site availability will be constrained by competing pressures for employment land. Retailers and developers will need to be flexible about format, design and scale of development as well as the amount of car parking, tailoring these to local circumstances. PPG 6 now acknowledges the importance of existing centres and the impact that out-of-centre stores can have and therefore the policies in this Chapter will reflect the changing nature of retailing locally and nationally, including the requirement for retail proposals on sites outside of centres and not allocated for retail use to demonstrate need.

12.13 The need to promote the town and local centres and ensure their vitality and viability, as defined in PPG 6 and to produce integrated transport and land use policies to achieve sustainable development are prime considerations. Opportunities for investment in retailing in centres exist, particularly the town centre, and the Council will continue to promote these development opportunities. Proposals which will have an adverse impact on retail provision of the town and local centres and do not meet the locational requirements of different retail forms, as set out in the following retail policies, will not be supported.

12.14 PPG 6 sets out three important tests for assessing retail proposals. Firstly, the catchment of a proposed development should be defined and an assessment of the effect of a proposal on vitality and viability undertaken. Indicators for measuring vitality and viability are found in Figure 1 of PPG 6. A quantitative assessment of trading impact will need to be considered alongside a qualitative assessment of the likely effect on services provided, vacancies, likely future investment in the town centre, the potential change to the role and physical condition of the centre and on the strategy for the town centre. Secondly, a proposal will be assessed on its ability to be accessed by a choice of means of transport, and thirdly, its impact on overall travel patterns and car use. Proposals which are likely to have a significant impact on a centre, and in any case those proposing over 2,500 square metres gross floorspace should be supported by evidence of impact.

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S1 RETAIL DEVELOPMENT - LOCATION

NEW RETAIL STORES SHOULD BE LOCATED IN THE TOWN CENTRE. IF THERE ARE NO AVAILABLE SITES THEN EDGE-OF-CENTRE LOCATIONS SHOULD BE CONSIDERED AND ONLY THEN IF THERE ARE NO AVAILABLE SITES SHOULD OUT OF CENTRE SITES BE INVESTIGATED. PROPOSED EDGE OF CENTRE AND OUT OF CENTRE RETAIL STORES WILL ONLY BE PERMITTED IN CASES WHERE:

i) A CLEARLY IDENTIFIED NEED IS ESTABLISHED;

ii) NO SUITABLE SITE IN THE TOWN CENTRE, OR IN THE CASE OF OUT OF CENTRE PROPOSALS, NO SUITABLE EDGE OF CENTRE SITE OR SITE IN A LOCAL CENTRE IS AVAILABLE;

iii) THE DEVELOPMENT, EITHER BY ITSELF OR TAKEN TOGETHER WITH OTHER DEVELOPMENT PROPOSALS, WILL NOT UNDERMINE THE VITALITY OR VIABILITY OF THE TOWN OR A LOCAL CENTRE; AND

iv) THE SITE IS WELL RELATED TO THE HIGHWAY NETWORK, AND READILY ACCESSIBLE BY PUBLIC TRANSPORT, BICYCLE OR ON FOOT.

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12.15 Out-of-centre convenience stores have been identified as having certain benefits, including helping to reduce the length of trip and overall mileage associated with retail journeys. However, Government policy seeks to prevent further out of centre retail development. Poole Retail Study identified a quantitative need for additional convenience floorspace. Since the closure of Tesco in the Dolphin Shopping Centre there has been a lack of choice and competition for consumers in the town centre. The local plan addresses this issue through the mixed-use allocations of policies CA3 (former Dalgety site) and CA15 (Pitwines west) to bring forward increased retail capacity and support the vitality and viability of Poole Town Centre. This will meet the need for major convenience retailing over the lifetime of the plan. This approach whilst supporting Poole Town Centre will mean that land in out of centre locations in the rest of the Borough required for other purposes is not released for convenience retailing.

12.16 Proposals for retail stores on sites not allocated for retail development will be subject to Policy S1 and the tests set out in paragraph 12.14. It is recognised that proposals for new forms of retail development, particularly stores selling bulky goods may need to be accommodated on sites outside town centres. Poole’s retail strategy is to direct bulky goods that cannot be accommodated in the town centre to retail parks reserved for this purpose (Policy S7) thereby allowing for linked trips between retailers.

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Town Centre

12.17 Poole town centre is a vibrant shopping venue. The Dolphin Shopping Centre, Falkland Square and Kingland Crescent form the primary retail area whilst High Street offers greater diversity of uses in an historic setting. Much of the centre is given over to comparison shopping with convenience representation in the form of a Sainsbury superstore and smaller traditional high street stores. The vision for Poole’s Central Area includes the regeneration of significant vacant and under used sites and the revitalisation of existing parts of the town. Retailing has a key role providing shopping facilities to meet the needs of residents and visitors to Poole. The regeneration opportunities in the Central Area will allow the town to provide new facilities as well as the upgrading of the town centre.

12.18 The town centre boundary is identified on the proposals map and forms the basis for applying the sequential approach. Within the town centre there are no new allocations for retail development, although opportunities exist for refurbishment and redevelopment to upgrade existing provision. Poole Retail Study April 2001 identified the need for additional convenience floorspace in the town. In assessing how and where this need is met two solutions have been arrived at. Firstly, within the town centre, an enhanced Sainsbury store and/or the provision of a smaller convenience store as part of a mixed scheme on the Pitwines West site will help to meet additional capacity and provide increased consumer choice. Secondly, by bringing forward edge of centre brownfield land through reuse of key sites where enhanced links to the town centre and key transport facilities can be provided. Together these options would meet the additional need upto 2011. In assessing the need for additional convenience floorspace and undertaking a sequential site assessment the Council has identified the former Dalgety site, West Quay Road, as a suitable location for additional convenience floorspace as part of a mixed-use redevelopment (Policy CA3).

Chapter 12 Image 2

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Dolphin Centre

12.19 The Dolphin Centre includes the existing covered shopping centre, Kingland multi-storey car park, bus station and vacant site to the east. It is one of the most important sites in Poole, being the focus for retailing, the town’s busiest public transport node, the heart of a major employment area and opposite The Lighthouse. The opportunity exists for improvement of the urban environment and provision of facilities that support the aims of improving the quality of attractions in the Town Centre. The Dolphin Shopping Centre is an important destination and offers the only all weather shopping and leisure facility in South East Dorset. The Council will continue to work with the Dolphin Shopping Centre Management and other landowners to upgrade the physical appearance and attractiveness of this important entrance in the town. See Policy CA12 for mixed use proposal for the area to the east of the Dolphin Shopping Centre.

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The High Street

12.20 The High Street remains an important element of the retail function of the town centre despite the development of modern facilities north of the railway line. The areas adjoining the Dolphin Centre offer prime retail frontage in a pedestrianised area. North Street, cutting across High Street, forms a physical divide and a change in character to the provision of town centre shopping facilities. High Street provides a vital link between the Dolphin Centre and the Quay and the retention of its vitality and viability is essential to the role of the town centre.

12.21 North of North Street, recent infill development and new shopfronts, as well as environmental improvement carried out by the Council have improved the quality of the shopping area immediately adjacent to the Dolphin Centre. This area is prime retail frontage, particularly Falkland Square, supported by retailing in Kingland Crescent. This area is dominated by A1 uses and a number of A2 uses. It is important that A1 uses are retained and that this primary frontage continues to support the indoor shopping facilities. However, it is recognised that some scope for A2 and A3 uses, particularly an attractive cafe with possible outdoor seating in Falkland Square can help to enhance the vitality and viability of the town centre.

12.22 The Council’s aim is to maintain a predominantly retail frontage with appropriate provision of non retail facilities which will enhance the retail function by offering a reasonable choice of services to shoppers. Proposals will be assessed against the existing provision of retail uses and the mix of commercial and retail uses. Harm to the retail character will be determined by whether a proposal would be damaging to the vitality and viability of the town centre. This will be assessed based on a number of criteria including whether the proposal would result in dead frontage i.e. not requiring passing trade and whether the proposal would result in an over concentration of non retail uses in any part of the primary shopping area. Non retail uses should be dispersed around the centre contributing to movement and pedestrian flow.

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S2 TOWN CENTRE - PRIMARY RETAIL FRONTAGE

WITHIN THE PRIMARY RETAIL FRONTAGE SHOWN ON THE PROPOSALS MAP, USES OTHER THAN IN CLASSES A1, A2 OR A3 WILL NOT BE PERMITTED. A2 AND A3 USES WILL BE PERMITTED PROVIDED THAT:

i) THEY PROVIDE A SERVICE TO SHOPPERS; AND

ii) THEY DO NOT HARM THE PREDOMINANTLY RETAIL CHARACTER OF THE PRIMARY FRONTAGE, EITHER INDIVIDUALLY OR TAKEN TOGETHER WITH OTHER NON RETAIL DEVELOPMENTS.

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12.23 From North Street to Poole Quay, High Street is characterised by older properties which formed the mainstay of the town centre shopping function prior to the development of the Dolphin Shopping Centre. These older premises are available on lower rents, allowing for specialist and a variety of uses able to benefit from the lower overheads. It also allows for uses that may be considered unsuitable in primary retail areas, yet provide a valuable service to a town centre. In such secondary retail areas, uses such as banks and building societies (A2), restaurants and cafes (A3) and other uses displaying a retail character will be appropriate, as well as uses such as job and advice centres which provide important supporting services to central areas. When determining the appropriateness of non retail uses in secondary areas, consideration of existing vacancy rates and the likely impact of a further non retail use will need to be considered. The High Street forms one of the town centre’s conservation areas and is, therefore, considered an inappropriate location for amusement centres (Policy S8). At its southern end, the High Street makes an important contribution to the tourism facilities of the Quay and surrounding area. Proposed development will need to show how it will integrate into the conservation area, protecting the historic fabric and also the tourism role of the area.

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S3 TOWN CENTRE - SECONDARY RETAIL FRONTAGE

WITHIN THE SECONDARY RETAIL FRONTAGE SHOWN ON THE PROPOSALS MAP, USES A1, A2 AND A3 WILL BE PERMITTED. OTHER USES WILL BE PERMITTED PROVIDED THAT:

i) THEY PROVIDE A SERVICE TO SHOPPERS OR TOURISTS; AND

ii) THEY DO NOT HARM THE PREDOMINANTLY RETAIL CHARACTER OF THE HIGH STREET, EITHER INDIVIDUALLY OR TAKEN TOGETHER WITH OTHER NON RETAIL DEVELOPMENTS.

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Local Centres

12.24 Poole has a network of district and neighbourhood centres providing local services. These centres help to reduce the number of vehicle trips and mileage made for shopping purposes; ensure provision of retail facilities for those without a car; provide a focus for the community and allow a wide range of specialist shops. The main feature of such centres is the retailing element and the associated uses and services drawn to these locations. Whilst it may not always be necessary to have policies that purely retain A1 uses, it is generally appropriate to formulate policies which allow the continued vitality and viability of centres which form an important part of the Borough’s retail hierarchy. Detailed policies for the Local Centres can be found in Chapter 15.

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S4 RETAIL DEVELOPMENT IN LOCAL CENTRES

RETAIL DEVELOPMENT WILL BE PERMITTED IN LOCAL CENTRES PROVIDED THAT:

i) IT IS LESS THAN 500 SQUARE METRES NET RETAIL FLOORSPACE; OR

ii) THERE IS NO SUITABLE SITE AVAILABLE IN THE TOWN CENTRE.

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Individual Shops in Residential Areas

12.25 Occasionally there will be opportunities for small scale retail development outside existing centres. These may include a new shopping parade serving a new estate or a petrol station that incorporates a retail element. Provided that the development is small scale, generally serving a local catchment area, there is no objection subject to the normal assessment criteria for any planning application. Larger convenience style outlets will seek visible sites on major highways. However, such stores can help to serve a local area and, therefore, for the definition of small scale, it will include retail development up to 200 square metres net retail floorspace. Such development can complement existing local provision and improve accessibility of shopping opportunities.

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S5 SMALL SCALE RETAIL PROPOSALS

PROPOSALS FOR SMALL SCALE RETAIL DEVELOPMENTS OF LESS THAN 200 SQUARE METRES NET RETAIL FLOORSPACE WILL BE PERMITTED. SUCH STORES WILL GENERALLY BE ACCESSIBLE BY FOOT TO THE CATCHMENT IT IS SERVING AND NEED NOT BE LOCATED IN A LOCAL CENTRE.

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Comparison Shopping

12.26 Poole has an extensive range of out-of-centre warehouses totalling 68,211 square metres of gross floorspace (Table 12.1). The majority of this floorspace is found at three locations, the Poole Commerce Centre, Mannings Heath and Wessex Gate. These parks offer a broad range of bulky durable, household, DIY and garden products. They are situated in convenient locations for the car borne shopper, adjacent to major highways and providing plentiful car parking. The need to preserve the Borough’s supply of employment land and other land use allocations results in a lack of further potential retail sites. Therefore, it is important to ensure that adequate sites for non food retail warehouse development is provided within the Borough. The retail parks will, therefore, be reserved for retail use. Substantial schemes requiring more than one site will be directed to the retail parks and it may be that amalgamation of sites will be necessary. Whilst it is not the intention to restrict the sale of goods, other than food and convenience products from retail warehouses, it may be that conditions will need to be attached to planning permissions in order to protect the town and local centres from retail proposals which could adversely affect the vitality and viability of centres. This would not prevent the sale of ancillary goods or ancillary uses which in themselves would not require planning permission.

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S6 RETAIL PARKS

RETAIL PARKS, AS SHOWN ON THE PROPOSALS MAP, ARE RESERVED FOR NON FOOD RETAIL WAREHOUSING FOR THE SALE OF BULKY DURABLE, GARDEN OR DIY GOODS.

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12.27 Proposals for retail warehousing are subject to the sequential approach as set out in PPG6. Where no suitable site is available in the town centre then sites in edge of centre locations and local centres will need to be assessed, and only then if no suitable site is available should out-of-centre locations be considered. Proposals outside of town centres will have to demonstrate need where they are proposed on sites not allocated for retail use.

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S7 RETAIL WAREHOUSING

RETAIL WAREHOUSING FOR THE SALE OF BULKY DURABLE, GARDEN OR DIY GOODS WILL BE PERMITTED:

i) IN THE TOWN OR LOCAL CENTRES; OR

ii) IN RETAIL PARKS PROVIDED THAT NO SUITABLE SITE IS AVAILABLE IN THE TOWN OR LOCAL CENTRES; OR

iii) BY REDEVELOPMENT OF EXISTING RETAIL OUTLETS.

PROPOSALS WILL HAVE REGARD TO MAINTAINING THE VITALITY AND VIABILITY OF THE TOWN AND LOCAL CENTRES, AND TO THE PRINCIPLES OF SUSTAINABLE DEVELOPMENT.

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Amusement Centres

12.28 Amusement centres cover such activities as prize bingo centres, amusement with prizes machines, for example fruit machines and amusement only machines, for example pin tables and video games. They do not include uses within class D2 of the Town and Country Planning (Use Classes) Order 1987. The main planning considerations are the type of centre proposed, the impact on the area in respect of noise and disturbance, vehicular and pedestrian movements and the location and visual appearance of the proposed centre.

12.29 PPG 6 states that amusement centres are best located in secondary shopping areas, excluding conservation areas and special areas of historic or architectural character. Therefore, the preferred location will be in the Borough’s local centres, outside conservation areas, as identified in Chapter 15. Proposed amusement centres will be expected to have regard to the Council’s Supplementary Planning Guidance on Shopfront design.

12.30 Poole’s tourist and beach areas have not been developed in a garish, commercial way. Whilst it is always necessary to improve the facilities for visitors to the beaches in Poole, their unspoilt nature is one of Poole’s greatest assets (see also Chapter 6: The Coast). It is, therefore, considered inappropriate to allow amusement centres close to the beaches in Poole. Similarly, the main tourist area of the Quay is not characterised by amusement centres and seaside shops. Whilst it is intended to encourage retail units, particularly in the alleyways leading off the Quay, the introduction of amusement centres into an historic part of the Borough is considered inappropriate.

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S8 AMUSEMENT CENTRES

AMUSEMENT CENTRES WILL BE PERMITTED PROVIDED THAT:

i) THEY ARE WITHIN A LOCAL CENTRE OR AREA OF MIXED DEVELOPMENT;

ii) THEY ARE NOT WITHIN A CONSERVATION AREA;

iii) THEY ARE NOT IN AREAS ADJACENT TO POOLE’S BEACHES;

iv) THEY DO NOT HAVE AN ADVERSE EFFECT UPON RESIDENTIAL AMENITY; AND v) THEY ARE OF A DESIGN APPROPRIATE TO THE RETAIL CHARACTER OF THE LOCAL CENTRE.

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Temporary Retail Uses

12.31 Occasionally there are proposals for temporary retail uses such as markets and car boot sales. Such uses generally make use of vacant land and do not prejudice the long-term development of sites. In many cases planning permission is not required. Where permission is needed, providing that they do not cause a loss of amenity to the surrounding area they will be considered acceptable. For proposals on employment land, reference should be made to Policy E7.

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S9 TEMPORARY RETAIL USES

THE USE OF VACANT LAND FOR TEMPORARY RETAIL USES WILL BE PERMITTED PROVIDED THAT THERE IS NO LOSS OF AMENITY TO THE SURROUNDING AREA.

 

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